COMMON QUESTIONS

JUST SO YOU KNOW

first class

we highly recommend that you reserve online in advance to ensure an easy check-in process.

 

for your first class, arrive 10 minutes early to store your belongings, have your hands wrapped, and learn safety instructions before class begins. first-timers that do not arrive early will be asked to reschedule. 

 

we are a cash-less pop-up

you can bring a card or add payment info to your WOMENBOX account ahead of time to make purchases. 

 

cancellation policy

in order to cancel a class reservation and return it to your account, you must unreserve at least 12 hours prior to class, as this window gives other members on the waitlist or wanting to take class enough notice to attend.

 

if you do not show up or cancel within 12 hours of your class start time, you will be charged for it by forfeiting your class credit; this also applies to complimentary classes. you can cancel by logging into your account online or through the MINDBODY app.

 

waitlist policy

when a class is full, you can add yourself to the waitlist to get a spot that becomes available. this process will continue leading up to class start time, and the cancellation policy still applies.

 

this means if you’re added to the class within 12 hours and decide not to attend, it will count as a late-cancel. if you prefer not to be on standby for a class, just remove yourself from the waitlist ahead of the cancellation window.

 

purchase & refund policy

all class packages, workshop passes, private training packages, and memberships are non-refundable and non-transferable. pricing and package expiration dates are subject to change without notice. retail items purchased on-site are final sale. 

can't find answers you're looking for? use our chat in the right hand corner or email hello@womenbox.co

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info@womenbox.co

301-244-9284

WOMENBOX is a heart-pounding, motivating boxing & circuit training workout. sweat with us in rockville, maryland.

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